Collections / Accounts Receivable Associate l

Arrow Electronics; Tlaquepaque; Híbrido; MXN 223.000 - 288.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Christmas bonus guidance

Vacation days

Health insurance

Life Insurance

Wellbeing program

Descripción de la vacante

Arrow Electronics in Guadalajara, Mexico, is seeking a Collections / Accounts Receivable Associate to manage payment collection and negotiate payment plans with customers. You will work with sales teams across the United States, Canada, and international partners to review order releases and resolve outstanding balances while maintaining strong customer relationships.

The role requires 1–2 years of experience, strong negotiation skills, and excellent communication in English.

Formación

• 1-2 years of experience in collections or accounts receivable.
• Strong negotiating abilities.
• Excellent verbal and written communication; fluent in English.

Responsabilidades

• Take inbound and outbound calls to collect payment from customers and negotiate payment plans.
• Identify reasons for non-payment and follow up on disputes already researched to collect balances.
• Take actions on accounts such as credit holds, collections placement, and order holds as needed.
• Collaborate with sales teams across regions to review order releases and customer master files.

Conocimientos

Negotiation

English communication

Excel

Independent work

Relationship management

Herramientas

Oracle ERP

Descripción del empleo

## Collections / Accounts Receivable Associate lApply: Tlaquepaque, Mexico: Full time: Posted Today: R247907# **Position:**Collections / Accounts Receivable Associate l# **Job Description:****Why You'll Love This Role:**At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology.Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.**What You'll Be Doing:*** Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution* Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable* Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.* Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis**What We're Looking For:*** 1-2 years of experience* Strong negotiating abilities* Excellent verbal and written communication; fluent in English* Ability to work independently with little or no guidance* Ability to build and maintain effective business relationships with clients* Demonstrated experience and proficiency with Microsoft Excel**Even Better if You Have:*** Experience with Oracle or other ERP systems**What's In It For You:**At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.* 30 days of Christmas bonus* 40% vacation premium* 12 vacation days plus 2 floating days, sick days and holidays* Vision and Dental Assistance* Life Insurance* Healthcare Insurance* 10% Food/Pantry Vouchers* Restaurant Vouchers* 13% Savings Fund* Wellbeing program for all employees* Growth Opportunities, and more!**Apply Today!**# **Annual Hiring Range/Hourly Rate:**$19,991.67 - $25,773.41 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. # **Location:**MX-JAL-Tlaquepaque, Mexico (Guadalajara office)# **Time Type:**Full time# **Job Category:**Accounting/Finance# **EEO Statement:**Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)