Client Services & Recruitment Coordinator (Remote Fridays)

Remoto Workforce; Puebla de Zaragoza; Ibrido; MXN 190.000 - 257.000; Tempo pieno

Descrizione del lavoro

Remoto Workforce is seeking a Client Services Coordinator to support client communication and keep the recruitment process moving efficiently. You will follow up with clients for feedback, coordinate interviews and start dates, and track recruitment activity in systems like HubSpot and Monday.

The role emphasizes coordination and client follow-up over outbound sales, with a hybrid schedule: in-office Monday–Thursday, Friday work-from-home, 9:00–18:00 Puebla time.

Competenze

• Fluent/professional English, written and spoken.
• Strong organization and attention to detail.
• Ability to manage multiple active positions and follow-ups.
• Experience in customer service, appointment setting, chat support, or similar client-facing role.
• Comfortable sending professional follow-up emails to clients.
• Able to keep information/statuses updated in systems.

Mansioni

• Follow up with clients after candidate submissions and obtain feedback.
• Communicate with clients via phone and email; handle feedback professionally.
• Coordinate candidate interview availability with recruiters and clients.
• Attend/observe short intake meetings to understand role requirements (not required).
• Share client feedback with the recruitment team and participate in handoffs as needed.
• Follow up with clients on key concerns or pending items during hiring.
• Support onboarding/start-date communications with candidates.
• Log client interactions and updates in HubSpot.
• Track 15–30 live positions simultaneously.

Conoscenze

Fluent English

Excellent communication

Organizational skills

Multi-tasking

Customer service

Follow-up

Phone outreach

Strumenti

HubSpot

Monday

Descrizione del lavoro

Remoto Workforce is seeking a Client Services Coordinator to support client communication and keep the recruitment process moving efficiently. You will follow up with clients for feedback, coordinate interviews and start dates, and track recruitment activity in systems like HubSpot and Monday.

The role emphasizes coordination and client follow-up over outbound sales, with a hybrid schedule: in-office Monday–Thursday, Friday work-from-home, 9:00–18:00 Puebla time.