Carrier Compliance & Performance Lead

ProTrans International Holdings; Monterrey; Vor Ort; MXN 400.000 - 700.000; Vollzeit

Zusammenfassung

ProTrans International Holdings seeks a Carrier Management Representative to oversee partner carriers using the Carrier Scorecard and to conduct onboarding calls with carriers. You will develop training materials and present insights to improve performance across the carrier network from Monterrey, Mexico.

The role demands strong analytical and communication skills, experience with BI tools, and willingness to travel internationally up to 25% to carrier sites in North America.

Qualifikationen

• Bachelor’s degree in Logistics, Transportation, or business-related field with two years of relevant experience, OR minimum of five years’ experience in a related field.

Aufgaben

• Develop and update training materials related to carrier scorecard metrics and carrier onboarding program.
• Preparing and delivering written and oral presentations as needed.
• Monitor email for documents and/or questions received from carriers.
• Evaluate carriers using the carrier scorecard and provide feedback to carrier and procurement team.
• Ensure carriers are following ProTrans standards.
• Anticipate problems and work proactively to solve them.
• Identify and implement continual improvement initiatives to enhance the performance of carriers, position, team, and company.
• Travel to carrier sites in Mexico – as needed.
• Always represent ProTrans professionally.
• Manage expenses within company guidelines.
• Lead/manage carrier management team members through training and daily communications

Kenntnisse

Analytical skills

Clear communication

Problem solving

Proactive communication

MS Office

BI tools

Travel coordination

Ausbildung

Bachelor's degree in Logistics/Transportation or related field

Tools

MS Access

MS Excel

MS PowerPoint

Business Intelligence tools

Jobbeschreibung

ProTrans International Holdings seeks a Carrier Management Representative to oversee partner carriers using the Carrier Scorecard and to conduct onboarding calls with carriers. You will develop training materials and present insights to improve performance across the carrier network from Monterrey, Mexico.

The role demands strong analytical and communication skills, experience with BI tools, and willingness to travel internationally up to 25% to carrier sites in North America.