Bilingual Technical Account Manager (Spanish/English)

Tealium; Ciudad de México; On-site; MXN 900,000 - 1,350,000; Full time

Job summary

Tealium seeks a strategic Technical Account Manager (TAM) to serve enterprise clients, bridging business strategy and technical execution. You will guide platform configuration, optimization, and value realization across the customer data ecosystem.

You will own customer health, mitigate risks, and leverage AI-enabled workflows to accelerate time-to-value. The ideal candidate will collaborate with product, engineering, and customer success teams to advocate for customer needs, influence

Qualifications

• Bilingual fluency in Spanish and English for written and spoken communication.
• Experience in client-facing technical account management or technical consulting in a SaaS enterprise environment.
• Hands-on experience with Tealium solutions or broader adtech/martech ecosystem.

Responsibilities

• Own end-to-end technical relationship and account strategy for assigned enterprise customers.
• Drive proactive account health management using data-driven insights and AI-assisted analytics.
• Lead strategic technical conversations and architectural discussions with clients.

Skills

Spanish & English bilingual

SaaS technical account management

Adtech/Martech domain knowledge

Job description

Tealium seeks a strategic Technical Account Manager (TAM) to serve enterprise clients, bridging business strategy and technical execution. You will guide platform configuration, optimization, and value realization across the customer data ecosystem.

You will own customer health, mitigate risks, and leverage AI-enabled workflows to accelerate time-to-value. The ideal candidate will collaborate with product, engineering, and customer success teams to advocate for customer needs, influence