Bilingual Account Executive - Hybrid (Mexico City)

TELUS Health; Ciudad de México; Hybrid; MXN 480,000 - 640,000; Full time

Benefits offered by this job

Hybrid work model

Medical insurance

Dental coverage

Vision coverage

Life insurance

Funeral insurance

Job summary

TELUS Health in Mexico City is seeking an Account Executive to drive client loyalty, retention, and portfolio growth. You will bridge client relations with internal teams to deliver seamless onboarding and ongoing support for EAP clients and benefits providers.

The ideal candidate has 2+ years in account support or client-facing roles, is bilingual in Spanish and English, and thrives in a hybrid work environment with cross-functional collaboration.

Qualifications

• 2+ years in account support or client-facing roles.
• Proficiency in Spanish and English.
• Experience with MS Office and Google Workspace.
• Based in Mexico City and able to work hybrid.

Responsibilities

• Deliver client presentations and support launches in Spanish and English.
• Prepare usage reports to show ROI and growth opportunities.
• Onboard new clients and maintain relationships.
• Manage client information across platforms and distribute marketing materials.
• Represent the team at client events and support travel logistics.
• Follow up on priorities and adapt to strategy shifts.
• Collaborate cross-functionally with internal and external teams.

Skills

Bilingual Spanish-English

Strong organizational skills

Client-focused mindset

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Google Workspace

Job description

TELUS Health in Mexico City is seeking an Account Executive to drive client loyalty, retention, and portfolio growth. You will bridge client relations with internal teams to deliver seamless onboarding and ongoing support for EAP clients and benefits providers.

The ideal candidate has 2+ years in account support or client-facing roles, is bilingual in Spanish and English, and thrives in a hybrid work environment with cross-functional collaboration.