Bilingual Risk & Carrier Vetting Specialist

arrivelogistics.com; Región Centro; In loco; MXN 240.000 - 320.000; Tempo pieno

Vantaggi offerti da questo lavoro

Grocery vouchers

Vacation days

Savings fund

Medical insurance (dental/vision)

Casual dress code

Team events

Happy hours

Guadalajara office

Free coffee

Counseling program

Referral program

Descrizione del lavoro

Arrive Logistics is seeking a detail-oriented Risk Coordinator to vet motor carriers, safeguard shipments, and support the risk mitigation framework. You will resolve load-related tickets for ID Theft and High Value High Risk loads, and maintain accurate carrier audits within the TMS.

The role requires bilingual English/Spanish communication, a high school diploma or equivalent (bachelor’s preferred), and the ability to work independently in a fast-paced environment.

Competenze

• High school diploma or equivalent; Bachelor’s degree preferred.
• Bilingual in English and Spanish is required.
• Self-starter with ability to work independently.
• Able to multitask in a fast-paced, high-energy environment.
• Strong analytical and detail-oriented mindset with good follow-through.
• Excellent customer service and communication via phone and email.
• Working knowledge of Microsoft Office and G-Suite.

Mansioni

• Carrier vetting: review and approve motor carriers for ID Theft and High Value High Risk loads.
• Ticket resolution: promptly resolve load-level tickets.
• Data integrity: update and maintain the TMS with carrier audit details.
• Alert monitoring: investigate reports and escalate significant findings to Risk Team.
• Compliance: apply regulatory knowledge to ensure standards are met.
• Communication: provide clear feedback to carriers and management.

Conoscenze

Bilingual (English/Spanish)

Detail-oriented

Independent work style

Multitasking

Customer service

Effective communication

Formazione

High school diploma

Bachelor’s degree preferred

Strumenti

Microsoft Office

G-Suite

Descrizione del lavoro

Arrive Logistics is seeking a detail-oriented Risk Coordinator to vet motor carriers, safeguard shipments, and support the risk mitigation framework. You will resolve load-related tickets for ID Theft and High Value High Risk loads, and maintain accurate carrier audits within the TMS.

The role requires bilingual English/Spanish communication, a high school diploma or equivalent (bachelor’s preferred), and the ability to work independently in a fast-paced environment.