Bilingual Intermodal Customer Appointment Specialist

J.B. Hunt Transport Services, Inc.; Santiago de Querétaro; On-site; MXN 134,000 - 212,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) plan

Life insurance

Disability coverage

Paid time off

Maternity leave

Paid holidays

Job summary

J.B. Hunt Transport Services, Inc. is seeking an Appointment Representative in MXO to support customer deliveries, data entry, and scheduling with accuracy and efficiency.

You will build relationships with new and existing customers, verify orders, provide documentation for disputes, and coordinate loads across the network to maximize service quality. The role requires bilingual English/Spanish abilities, high school diploma, and the ability to multitask in a fast-paced environment while

Qualifications

• Must be legally entitled to work in Mexico.
• High School Diploma with 1-2 year of working experience.
• Bilingual in English/Spanish required; strong communication skills.

Responsibilities

• Accurately schedule and reschedule loads for timely delivery.
• Build and nurture relationships with customers and business segments.
• Provide documentation to validate customer disputes.

Skills

Multitasking

Communication skills

Time management

Bilingual English/Spanish

Education

High School Diploma

Bachelor's Degree in Business or related

Job description

J.B. Hunt Transport Services, Inc. is seeking an Appointment Representative in MXO to support customer deliveries, data entry, and scheduling with accuracy and efficiency.

You will build relationships with new and existing customers, verify orders, provide documentation for disputes, and coordinate loads across the network to maximize service quality. The role requires bilingual English/Spanish abilities, high school diploma, and the ability to multitask in a fast-paced environment while