Bilingual Lead Generator - Insurance Sales Support

Allstate; Tijuana; Hybrid; MXN 516,000 - 645,000; Full time

Benefits offered by this job

Paid training

Wages reported to IMSS and Infonavit

Profit Sharing

Weekly food vouchers

Life and burial insurance

Job summary

Integon, the Mexican division of The Allstate Corporation, is seeking a Lead Generator to initiate contact with potential customers and connect qualified leads with licensed agents who complete the insurance sale. You will gather information, document interactions, and uphold a professional, empathetic customer experience.

The role requires bilingual English and Spanish communication, strong multitasking across systems, and a proactive approach to supporting customers on their buying journey.

Qualifications

• High School Diploma or equivalent.
• Fluent in English and Spanish.
• Strong verbal and written communication skills.
• Ability to multitask across multiple systems.
• Proficiency in Microsoft Office.

Responsibilities

• Contact potential customers to follow up on inquiries and interest in insurance.
• Identify customer needs and respond promptly and professionally.
• Document all interactions in internal systems.
• Transfer qualified leads to licensed agents for policy completion.
• Provide friendly, efficient customer support in every conversation.

Skills

Bilingual English/Spanish

Verbal and written communication

Microsoft Office

Multitasking

Attention to detail

Education

High School Diploma

Job description

Integon, the Mexican division of The Allstate Corporation, is seeking a Lead Generator to initiate contact with potential customers and connect qualified leads with licensed agents who complete the insurance sale. You will gather information, document interactions, and uphold a professional, empathetic customer experience.

The role requires bilingual English and Spanish communication, strong multitasking across systems, and a proactive approach to supporting customers on their buying journey.