Bilingual Dispatch & Logistics Specialist

Tigerhawk Logistics, LLC.; Monterrey; On-site; MXN 180,000 - 260,000; Full time

Job summary

Tigerhawk Logistics, LLC. is seeking a Dispatch Customer Service Rep to join the Transportation team. You will work closely with the driver pool, dispatch team, and customer service manager to oversee daily workflows and understand forecasted schedules.

The role requires quick recall of information, experience with WMS/TMS, and bilingual English/Spanish communication. A strong moral character is essential for trusted, collaborative work across our logistics operations.

Qualifications

• 3 years of experience in transportation logistics.
• Experience with a WMS and/or TMS.
• Ability to recall information quickly.
• Bilingual English and Spanish.
• Strong moral character.

Responsibilities

• Work with the driver pool, dispatch team, and customer service manager.
• Understand the forecasted schedule and oversee the daily workflow.
• Make adjustments as the day progresses to improve the dispatch schedule.

Job description

Tigerhawk Logistics, LLC. is seeking a Dispatch Customer Service Rep to join the Transportation team. You will work closely with the driver pool, dispatch team, and customer service manager to oversee daily workflows and understand forecasted schedules.

The role requires quick recall of information, experience with WMS/TMS, and bilingual English/Spanish communication. A strong moral character is essential for trusted, collaborative work across our logistics operations.