Dispatch

Rapido Solutions Group; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

$500 MXN punctuality bonus

Extra shift bonuses for evenings or on

Job summary

Rapido Solutions Group, based in Guadalajara and León, Mexico, seeks a Dispatcher to coordinate freight movements and manage carrier relationships to ensure smooth day-to-day logistics operations. This role requires strong organizational skills, the ability to multitask in a fast-paced environment, and excellent communication to keep shipments on schedule and customers satisfied.

From Mexico to the U.S., the company creates opportunity in the bridge between regions and values growth, wellbeing,

Qualifications

• 1–3 years of experience in dispatching, carrier operations, or logistics coordination preferred.
• Strong understanding of freight operations, carrier networks, and load booking.
• Proficient in transportation management systems (TMS) and Microsoft Office Suite.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment and make quick, informed decisions.

Responsibilities

• Load management: Build, schedule, and manage freight loads across various carriers.
• Tracking & tracing: Monitor shipments in real time, address delays or issues.
• Carrier operations: Coordinate dispatch activities and oversee execution.
• Load planning: Identify lanes and locations for efficient booking.
• Carrier sales & relationship management: negotiate rates and maintain carrier partnerships.
• Problem resolution: Troubleshoot operational challenges to meet service commitments.
• Data & reporting: Maintain shipment records and performance metrics.

Skills

Dispatching

Carrier operations

Freight operations

TMS

MS Office

Communication

Negotiation

Organizational skills

Tools

TMS

Microsoft Office

Job description

At Rapido Solutions Group, we connect fast-growing U.S. companies with top global talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

• Wednesday to Sunday 07:00-16:00
• Monday to Friday 23:00-08:00
• Monday to Friday 15:00-00:00

$500 MXN punctuality bonus

Extra shift bonuses for evenings or weekends

Position Overview

The Dispatcher will be responsible for coordinating freight movements, managing carrier relationships, and ensuring smooth day-to-day logistics operations. This role requires strong organizational skills, the ability to multitask in a fast-paced environment, and excellent communication to keep shipments on schedule and customers satisfied.

Key Responsibilities

• Load Management: Build, schedule, and manage freight loads across various carriers.
• Tracking & Tracing: Monitor shipments in real time, proactively addressing any delays or issues.
• Carrier Operations: Coordinate dispatch activities, including assigning loads to carriers and overseeing execution.
• Load Planning: Identify optimal lanes and locations for booking loads to maximize efficiency and reduce costs.
• Carrier Sales & Relationship Management: Negotiate rates, build long-term partnerships, and maintain positive relationships with carrier partners.
• Problem Resolution: Troubleshoot operational challenges to ensure service commitments are met.
• Data & Reporting: Maintain accurate records of shipments, performance metrics, and carrier activity.

Qualifications

• 1–3 years of experience in dispatching, carrier operations, or logistics coordination (preferred).
• Strong understanding of freight operations, carrier networks, and load booking.
• Proficient in transportation management systems (TMS) and Microsoft Office Suite.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment and make quick, informed decisions.

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