Dispatch Customer Service

Tigerhawk Logistics, LLC.; Monterrey; Presencial; MXN 180.000 - 260.000; Jornada completa

Descripción de la vacante

Tigerhawk Logistics, LLC. is seeking a Dispatch Customer Service Rep to join the Transportation team. You will work closely with the driver pool, dispatch team, and customer service manager to oversee daily workflows and understand forecasted schedules.

The role requires quick recall of information, experience with WMS/TMS, and bilingual English/Spanish communication. A strong moral character is essential for trusted, collaborative work across our logistics operations.

Formación

• 3 years of experience in transportation logistics.
• Experience with a WMS and/or TMS.
• Ability to recall information quickly.
• Bilingual English and Spanish.
• Strong moral character.

Responsabilidades

• Work with the driver pool, dispatch team, and customer service manager.
• Understand the forecasted schedule and oversee the daily workflow.
• Make adjustments as the day progresses to improve the dispatch schedule.

Descripción del empleo

We are searching for a Dispatch Customer Service Rep to join our Transportation team.

Responsibilities

The candidate needed will be working directly with our driver pool, dispatch team, and customer service manager. The candidate will need to understand the forecasted schedule, be pro-active through a strong general oversight to the daily workflow and engage in adjustments that present themselves as the day goes. This team member will be a part of how successful our dispatch schedule can become.

Qualifications

3 yrs in transportation logistics.

Must have experience with a WMS and or TMS.

Must be able to pick up and recall information quickly.

Must be bilingual: English and Spanish

Strong moral character that helps build trust among your coworkers.