Bilingual Customer Support Associate - Spanish/English (Cinemas)

The Boxoffice Company; México; On-site; MXN 25,000 - 35,000; Full time

Job summary

A customer support firm in Mexico is seeking an entry-level customer support representative to assist cinema exhibitors. Responsibilities include troubleshooting issues, building relationships with clients, and handling correspondence. The ideal candidate will possess a Bachelor's Degree and be proficient in both English and Spanish. This role offers opportunities for growth within a dynamic industry.

Qualifications

• Bachelor's Degree required; minimum of 6 months related experience or equivalent.
• Ability to conceptualize creative concepts.
• Strong attention to detail.
• Excellent written and oral communication skills in both Spanish and English.
• Ability to work independently and as part of various teams.

Responsibilities

• Provide timely customer support to movie theatres including troubleshooting issues.
• Build effective relationships with customers by addressing their needs.
• Prepare reports and correspondence as needed.
• Perform other related duties as assigned by management.

Job description

A customer support firm in Mexico is seeking an entry-level customer support representative to assist cinema exhibitors. Responsibilities include troubleshooting issues, building relationships with clients, and handling correspondence. The ideal candidate will possess a Bachelor's Degree and be proficient in both English and Spanish. This role offers opportunities for growth within a dynamic industry.