Bilingual Customer Support Agent — CDMX

Concentrix; Ciudad de México; On-site; MXN 133,920 - 167,400; Full time

Benefits offered by this job

Weekly base salary

IMSS and INFONAVIT benefits

Paid training

Career advancement opportunities

Incentives for performance and attendance

Job summary

A global customer service company in Ciudad de México seeks a Bilingual Agent to provide top-notch support via phone, chat, and email. The ideal candidate will have a high school diploma and basic computer skills, along with a proficiency in English. This role offers a supportive team environment, legal benefits, and opportunities for professional growth. If you're ready to grow your career, apply today!

Qualifications

• High school diploma or equivalent is mandatory.
• Basic computer skills to handle system queries.
• Excellent communication skills, both in Spanish and English.

Responsibilities

• Assist customers via phone, chat, or email with professionalism and care.
• Follow established processes and use internal systems to resolve inquiries.
• Collaborate with your team to deliver great service every day.

Skills

Clear communication

Basic computer skills

English proficiency

Education

High school diploma

Job description

A global customer service company in Ciudad de México seeks a Bilingual Agent to provide top-notch support via phone, chat, and email. The ideal candidate will have a high school diploma and basic computer skills, along with a proficiency in English. This role offers a supportive team environment, legal benefits, and opportunities for professional growth. If you're ready to grow your career, apply today!