Customer Care Agent (Español) - CDMX

Concentrix; Santiago de Querétaro; Presencial; MXN 201.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Endless career opportunities

Competitive salary

Inclusive perks and benefits

Monthly performance incentives

Descripción de la vacante

A global customer experience solutions company is seeking Customer Service Agents in Mexico City. You will provide exceptional customer service, resolving routine issues while maintaining a professional demeanor. Ideal candidates are detail-oriented, possess strong communication skills, and have a high school diploma. Join a diverse team and enjoy career development opportunities with various inclusive perks.

Formación

• Intermediate - Advanced English level required.
• 6 months minimum of experience in Call center customer service desired.
• Ability to communicate effectively, both in writing and verbally.

Responsabilidades

• Interface with customers via inbound and outbound calls.
• Resolve routine problems regarding client products or services.
• Maintain a pleasant and professional tone in customer contact.

Conocimientos

Customer Service Orientation

Effective Communication

Attention to Detail

Multitasking

Problem Solving

Educación

High School diploma or equivalent

Descripción del empleo

A global customer experience solutions company is seeking Customer Service Agents in Mexico City. You will provide exceptional customer service, resolving routine issues while maintaining a professional demeanor. Ideal candidates are detail-oriented, possess strong communication skills, and have a high school diploma. Join a diverse team and enjoy career development opportunities with various inclusive perks.