Bilingual Claims & Loss Drafts Specialist

Allstate Private Limited; Tijuana; Presencial; MXN 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Fully reported wages to IMSS and Infon

Savings Fund

Profit Sharing

Weekly food vouchers

Weekly payment schedule

Life and burial insurance

Descripción de la vacante

Integon, the Mexican division of a major US insurer, is hiring a Loss Drafts Associate III in an on-site role in Mexico. You will process loss draft documents, review inspections, manage claim funds, and provide guidance to borrowers and contractors while ensuring compliance with procedures.

Requirements include a high school diploma or GED, advanced English and Spanish, strong communication, multitasking ability, and proficiency in MS Office.

Formación

• Advanced English and Spanish required, fully bilingual.
• Strong verbal and written communication skills.
• Ability to multitask while navigating multiple systems.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Attention to detail and ability to follow structured procedures.

Responsabilidades

• Responds to written and verbal customer requests in a timely and professional manner.
• Validates documents pertaining to claim.
• Orders and reviews inspection results.
• Requests claim funds when applicable.
• Follows standard procedural guidelines for performing tasks.
• Assists with cross training inbound representatives on borrower follow up queue.
• Updates records and note system.
• Backs up as needed to meet client requirements and SLA’s.
• Verifies claim check deposits.
• Processes draws/draw approvals and payee header requests for claims.

Conocimientos

Advanced English

Spanish bilingual

Strong communication

Multitasking

MS Office

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Integon, the Mexican division of a major US insurer, is hiring a Loss Drafts Associate III in an on-site role in Mexico. You will process loss draft documents, review inspections, manage claim funds, and provide guidance to borrowers and contractors while ensuring compliance with procedures.

Requirements include a high school diploma or GED, advanced English and Spanish, strong communication, multitasking ability, and proficiency in MS Office.