Bilingual B2B Sales Team Lead — Growth & Coaching

CNX; Ciudad de México; Sur place; MXN 850 000 - 1 050 000; Plein temps

Résumé du poste

CNX is seeking an Associate Sales Manager for B2B sales with bilingual capabilities to lead a sales team driving revenue growth in CDMX. The role emphasizes customer experience, strategy alignment, and performance coaching.

You will forecast accurately, resolve roadblocks, and coordinate reporting with clients and the Sales Director to meet targets. English is required, Spanish is native, and some travel to the CDMX site is expected.

Qualifications

• 3–5 years of proven leadership sales experience.
• 3+ years of B2B sales experience.
• 1+ years of BPO experience (desirable).
• English proficiency B2+ required; French is a plus.
• Willingness to commute to CDMX Insurgentes site.
• Passion for customer experience and driving team results.
• Experience in operations (BPO) and strategy building.
• Excellent coaching history.
• Record of developing and retaining great employees.
• Experience maximizing revenue through best practices.
• Experience with Salesforce.com or similar CRM.
• Experience finding solutions as a manager.
• Change management skills.

Responsabilités

• Provide accurate ongoing sales forecasting and ensure data in the CRM is accurate and up-to-date.
• Remove roadblocks and help team resolve challenges to support sales opportunities.
• Monitor and drive team call time and productivity; conduct weekly performance reviews and coaching sessions.
• Analyze data and trends to develop strategic sales plays and best practices by client/territory.
• Stay informed on developments in client services and market trends.
• Be a point of escalation for clients and respond promptly to issues.
• Maintain balanced communication with Sales Director and clients to foster relationships.
• Work with client contact on reporting and forecasting.
• Ensure team understands operating plan targets and CPTs.
• Coordinate team incentives and Sales Performance Incentive Funds.

Connaissances

Leadership

B2B sales

Customer experience

Forecasting

Communication

English proficiency

Problem solving

Coaching

Team management

Change management

Outils

Salesforce

Description du poste

CNX is seeking an Associate Sales Manager for B2B sales with bilingual capabilities to lead a sales team driving revenue growth in CDMX. The role emphasizes customer experience, strategy alignment, and performance coaching.

You will forecast accurately, resolve roadblocks, and coordinate reporting with clients and the Sales Director to meet targets. English is required, Spanish is native, and some travel to the CDMX site is expected.