Associate Sales Manager - B2B Sales - Bilingual

Concentrix; Ciudad de México; Sur place; MXN 600 000 - 900 000; Plein temps

Résumé du poste

Concentrix in Mexico City Downtown Insurgentes seeks an Associate Sales Manager for B2B sales to lead a high-performing team and drive revenue growth through client success motions, onboarding, adoption, and renewals.

The role requires 3–5 years in leadership sales, 3+ years B2B experience, 1+ year BPO exposure, and fluency in English and Spanish; French is a plus. Travel to the CDMX site is expected.

Qualifications

• 3–5 years of proven leadership in sales roles.
• 3+ years of Sales B2B experience.
• 1+ years of BPO experience (desirable).
• English Proficiency B2+ (required); French a plus.
• Willingness to commute to CDMX Insurgentes site.

Responsabilités

• Provide accurate ongoing sales forecasting in CRM and ensure data cleanliness.
• Remove roadblocks to enable the team to pursue sales opportunities.
• Monitor call time, productivity, and conduct weekly coaching for all team members.
• Analyze performance and customer trends to develop strategic plays for territories.
• Maintain proactive communication with Sales Director and client contacts.

Connaissances

Leadership

B2B Sales

BPO Experience

Salesforce CRM

English Proficiency

Outils

Salesforce.com

Description du poste

# Apply With Us!## Associate Sales Manager - B2B Sales - BilingualApply: MEX Mexico City Downtown Insurgentes: Full time: Posted Today: R1772278Job Title:Associate Sales Manager - B2B Sales - BilingualJob DescriptionThe Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.**You have:*** **3 to 5 years of proven work experience in a leadership sales role (must)*** **3+ years of Sales B2B experience (must)*** **1+ years of BPO experience (desirable)*** **English Proficiency B2+ (must) // French is a plus in your application*** **Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)*** A passion for customer experience and driving team results* Experience in operations (BPO) and strategy building* Excellent Coaching history* A record of developing and retaining great employees* Experience maximizing revenue through best practices* Experience working with Salesforce.com or similar CRM* Experience finding solutions as a manager* Change Management skills**You will:*** Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market* Be a point of escalation for our clients and respond promptly to any issues* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed* Work with client contact on reporting and forecasting* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)* Work with client contact on reporting and forecasting* Coordinate team incentives and Sales Performance Incentive FundsLocation:MEX Mexico City Downtown InsurgentesLanguage Requirements:English (Required), Mexican Spanish (Required)Time Type:Full time