Bilingual Account & Client Ops Coordinator (Hybrid)

TELUS Health; Ciudad de México; Hybrid; MXN 360,000 - 450,000; Full time

Benefits offered by this job

Hybrid work model

Dynamic multicultural environment

Medical insurance

Job summary

TELUS Health is seeking an Account Executive in Mexico City to support the Account Management team and drive client loyalty, retention, and portfolio growth. You will bridge client relations with internal teams, coordinate onboarding and retention activities, and deliver informative service presentations in Spanish and English.

The role emphasizes strong organizational skills, proactive follow-through, and effective cross-functional collaboration in a hybrid work setup with a dynamic,

Qualifications

• Educational background in Business Administration, Marketing, Accounting, Industrial Engineering, or related fields.

Responsibilities

• Deliver client presentations and support account launches in Spanish and English.
• Prepare usage and utilization reports to track portfolio performance.
• Assist onboarding and retention activities to strengthen client relationships.
• Update and manage client information across company platforms.
• Represent the team at client events and prepare marketing materials.

Skills

Bilingual English/Spanish

Organizational skills

Presentation skills

Client-focused mindset

Cross-functional collaboration

Education

Business Administration / Marketing / Accounting or related fields

Tools

MS Office

Google Workspace

Job description

TELUS Health is seeking an Account Executive in Mexico City to support the Account Management team and drive client loyalty, retention, and portfolio growth. You will bridge client relations with internal teams, coordinate onboarding and retention activities, and deliver informative service presentations in Spanish and English.

The role emphasizes strong organizational skills, proactive follow-through, and effective cross-functional collaboration in a hybrid work setup with a dynamic,