Benefits Billing & Reconciliation Specialist

Sequoia; Ciudad de México; On-site; MXN 320,000 - 480,000; Full time

Benefits offered by this job

Integrity

Service oriented culture

Innovative environment

Growth opportunities

Employee wellbeing

Job summary

Sequoia, a leader in total compensation and benefits management, is seeking a Benefits Administrator in Mexico City to reconcile benefits invoices and manage enrollment data across multiple clients. You will work with carriers and internal teams to identify discrepancies, drive resolutions, and ensure accurate billing while maintaining strict documentation and SLA adherence.

The role requires 2+ years in benefits operations, proficiency in Excel, and strong English skills.

Qualifications

• Bachelor’s degree required.
• 2+ years in benefits administration, payroll, or carrier billing.
• Strong English (written and spoken).
• Experience reviewing invoices and enrollment records for accuracy.
• Attention to detail with quality documentation.

Responsibilities

• Reconcile client benefits invoices against enrollment and coverage data in Sequoia’s systems.
• Identify, research, and document discrepancies in enrollments, coverage, and premiums.
• Collaborate with carriers and partners to resolve invoice discrepancies and recover overpayments.
• Partner with internal teams to determine root causes and drive resolution.
• Track discrepancies, recoveries, aging, and status; provide updates to teams and clients.
• Identify trends and suggest process improvements to reduce errors and liability.
• Audit enrollments and compare elections, coverage levels, and EOIs for accuracy.
• Process ongoing enrollment events including QLEs and terminations.
• Follow SLAs and escalation procedures while managing multiple client workstreams.
• Support additional back-office benefits administration as needed.

Skills

Benefits administration

Invoice reconciliation

Analytical thinking

Problem solving

Attention to detail

Communication

Excel proficiency

Data tracing

Education

Bachelor’s degree

Tools

Excel

CRM

HRIS

Payroll software

Job description

Sequoia, a leader in total compensation and benefits management, is seeking a Benefits Administrator in Mexico City to reconcile benefits invoices and manage enrollment data across multiple clients. You will work with carriers and internal teams to identify discrepancies, drive resolutions, and ensure accurate billing while maintaining strict documentation and SLA adherence.

The role requires 2+ years in benefits operations, proficiency in Excel, and strong English skills.