Billing & Reconciliation Specialist (Mexico City)

Landing; Ciudad de México; On-site; MXN 184,000 - 201,000; Full time

Benefits offered by this job

Grocery vouchers

Christmas bonus

Vacation days

Health insurance

Onsite parking

Travel perk: Landing Stays

Growth opportunities

Job summary

Landing in Mexico City is seeking a Billing Analyst to join our billing team. You will ensure guests are charged correctly, process credits, and support account reconciliation. You’ll learn core processes like appeasements and credits, then take on audits, variances, and cross-team troubleshooting.

A detail-oriented mindset and comfort with numbers are essential. This full-time role is based in Polanco, Monday to Friday, 9am–6pm, with occasional extra hours during peak periods.

Qualifications

• Fluent English (B2 to C1). Applications must be in English.
• Experience in billing or a related field.
• Strong attention to detail and the ability to spot discrepancies.
• Excellent organizational skills and the ability to manage multiple priorities with urgency.
• Working knowledge of Excel or Google Sheets.
• Collaborative attitude and willingness to pitch in for the team.

Responsibilities

• Reconcile guest accounts to determine balances owed or due and ensure correct revenue and payments.
• Process appeasements, refunds, and account credits with proper approvals.
• Assist with billing audits, investigate variances, and monitor discrepancies.
• Collaborate with cross-functional teams to troubleshoot complex billing issues.
• Answer guest billing questions by phone, email, or tickets and explain statements clearly.

Skills

Billing experience

Attention to detail

Organization

Excel

Google Sheets

Collaborative attitude

English proficiency

Tools

Excel

Google Sheets

Job description

Landing in Mexico City is seeking a Billing Analyst to join our billing team. You will ensure guests are charged correctly, process credits, and support account reconciliation. You’ll learn core processes like appeasements and credits, then take on audits, variances, and cross-team troubleshooting.

A detail-oriented mindset and comfort with numbers are essential. This full-time role is based in Polanco, Monday to Friday, 9am–6pm, with occasional extra hours during peak periods.