B2C Sales Operations Coordinator – Growth & Analytics

FrieslandCampina; Ciudad de México; Presencial; MXN 360.000 - 540.000; Jornada completa

Descripción de la vacante

FrieslandCampina is seeking a proactive Sales Support Officer to assist Sales Managers and cross-functional teams across Latin America & Pacific. You will help ensure efficient sales operations, contribute to forecast accuracy, and provide insights to drive growth.

Collaborate with Sales, Finance, Supply Chain, and Marketing while building strong customer relationships and supporting product listings, promotions, and data management.

Formación

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Experience in sales support, customer service, or account management; multinational or multi-entity environments are a strong plus.
• Strong analytical and problem-solving skills with a higher-level thinking approach.
• Advanced understanding of forecasting methodologies and data analysis.
• Commercial mindset with the ability to translate objectives into effective customer communication.
• Highly organized, detail-oriented, and able to execute plans accurately in a fast-paced environment.
• Strong customer focus and relationship-building skills.
• Results-driven, proactive, and self-motivated working style.
• Passion for sales with an ambition to develop into a Sales role.
• Solid understanding of end-to-end commercial processes, including branded and private label products.
• Fluency in English and Spanish is required.

Responsabilidades

• Coordinating daily commercial operations with Sales, Finance, and Supply Chain.
• Managing master data, pricing, discounts, and rebate agreements.
• Supporting product listings, promotions, and article registrations.
• Assist Sales with planning activities, customer reviews, and execution of sales initiatives.
• Prepare reports and presentations for business reviews.
• Support trade fairs and distributor events.
• Assist with customer onboarding and acceptance.

Conocimientos

Fluency in English

Fluency in Spanish

Analytical skills

Organizational skills

Customer focus

Educación

Bachelor’s degree

Descripción del empleo

FrieslandCampina is seeking a proactive Sales Support Officer to assist Sales Managers and cross-functional teams across Latin America & Pacific. You will help ensure efficient sales operations, contribute to forecast accuracy, and provide insights to drive growth.

Collaborate with Sales, Finance, Supply Chain, and Marketing while building strong customer relationships and supporting product listings, promotions, and data management.