Sales Operations Specialist — Omnichannel & Data Enablement

Mondelēz International; Región Centro; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

Mondelēz International México implements the operational capabilities of the business and supports the sales operations at the market level. You will coordinate route planning, system capabilities and tools management for the sales team.

In this role you will work with internal departments and external providers to ensure accurate master data, align processes and implement relevant sales policies, while testing system changes to ensure smooth operations.

Formación

• Experience in customer service, logistics or sales support.
• Basic knowledge of sales systems and tools (including SAP and MS Excel).
• Strong communication and problem-solving skills.
• Ability to handle and resolve multiple queries quickly while staying composed.

Responsabilidades

• Coordinate route planning, system capabilities and tools management for the sales team.
• Test system implementations and changes with internal teams and external providers.
• Support organizational realignments for master data and administrative processes.
• Identify master data simplification opportunities.

Conocimientos

Customer service

Logistics support

Sales tooling knowledge

Communication & problem solving

Educación

Engineering or Business degree

Herramientas

SAP

MS Excel

Descripción del empleo

Mondelēz International México implements the operational capabilities of the business and supports the sales operations at the market level. You will coordinate route planning, system capabilities and tools management for the sales team.

In this role you will work with internal departments and external providers to ensure accurate master data, align processes and implement relevant sales policies, while testing system changes to ensure smooth operations.