Bilingual Pre-Sales Operations Manager BPO

Concentrix; Ciudad de México; On-site; MXN 420,000 - 540,000; Full time

Job summary

Concentrix is seeking a results-driven Consultant II, Sales Operations in Mexico City to drive lead generation, manage sales pipelines, and support commercial strategies to strengthen client relationships.

The role emphasizes identifying new business opportunities, coordinating client meetings, and assisting with proposals and RFP processes to accelerate growth.

Qualifications

• Experience in lead management and B2B sales prospecting.
• BPO or Contact Center knowledge is a plus.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Identify and prospect potential B2B clients to generate new opportunities.
• Manage, qualify, and follow up on sales leads.
• Coordinate meetings with prospective clients and commercial teams.
• Support sales reporting, proposals, and RFP processes.
• Assist in organizing B2B events and demand generation initiatives.
• Strengthen the sales pipeline and contribute to growth.

Skills

Lead management

B2B sales prospecting

Business development

Advanced Excel

Communication

Organizational skills

Results-oriented

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

Salesforce

Job description

We are looking for a results-driven Consultant II, Sales Operations to join our team in Mexico City. The ideal candidate will have experience in B2B sales prospecting, lead generation, and business development, preferably within the BPO or Contact Center industry. This role will focus on identifying new business opportunities, managing sales pipelines, coordinating client meetings, and supporting commercial strategies to drive business growth and strengthen client relationships.

• Identify and prospect potential B2B clients to generate new business opportunities.
• Manage, qualify, and follow up on sales leads.
• Coordinate meetings with prospective clients and commercial teams.
• Support sales reporting, commercial proposals, and RFP processes.
• Assist in organizing B2B events and demand generation initiatives.
• Strengthen the sales pipeline and contribute to business growth.

What We're Looking For:

• Experience in lead management and B2B sales prospecting.
• Knowledge of BPO, Contact Center services, and technology solutions.
• Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent professional experience.
• Advanced Excel skills and basic Salesforce knowledge.
• Strong communication, organizational, and results-oriented skills.

We're looking for a proactive, commercially driven professional with the ability to identify new business opportunities and contribute to our sales strategy.