Bilingual Presales Operations Specialist Bpo

Concentrix; Xico; On-site; MXN 350,000 - 550,000; Full time

Job summary

Concentrix in Mexico City seeks a results-driven Consultant II, Sales Operations to identify new business opportunities, manage sales pipelines, and coordinate client meetings. You will support commercial strategies to drive growth and strengthen client relationships.

The ideal candidate has B2B sales prospecting experience, advanced Excel, and basic Salesforce knowledge, with strong communication and organizational skills. English proficiency is a plus.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Experience in lead management and B2B sales prospecting.
• Advanced Excel skills and Salesforce knowledge.

Responsibilities

• Identify and prospect potential B2B clients to generate new business opportunities
• Manage, qualify, and follow up on sales leads
• Coordinate meetings with prospective clients and commercial teams
• Support sales reporting, commercial proposals, and RFP processes
• Assist in organizing B2B events and demand generation initiatives
• Strengthen the sales pipeline and contribute to business growth

Skills

B2B sales prospecting

Lead generation

Communication

Organization

Results-oriented

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

Excel

Salesforce

Job description

We are looking for a results-driven Consultant II, Sales Operations to join our team in Mexico City. The ideal candidate will have experience in B2B sales prospecting, lead generation, and business development, preferably within the BPO or Contact Center industry. This role will focus on identifying new business opportunities, managing sales pipelines, coordinating client meetings, and supporting commercial strategies to drive business growth and strengthen client relationships.

Key Responsibilities

• Identify and prospect potential B2B clients to generate new business opportunities
• Manage, qualify, and follow up on sales leads
• Coordinate meetings with prospective clients and commercial teams
• Support sales reporting, commercial proposals, and RFP processes
• Assist in organizing B2B events and demand generation initiatives
• Strengthen the sales pipeline and contribute to business growth

What We're Looking For

• Experience in lead management and B2B sales prospecting
• Knowledge of BPO, Contact Center services, and technology solutions
• Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent professional experience
• Advanced Excel skills and basic Salesforce knowledge
• Intermediate English proficiency (preferred)
• Experience coordinating B2B commercial events (a plus)
• Strong communication, organizational, and results-oriented skills

Requerimientos

Educación mínima: Educación superior - Licenciatura 10 años de experiencia Idiomas: Inglés Palabras clave: operaciones, especialista