Associate Director, Collections & Portfolio Recovery

Nissan Motor Corporation; Aguascalientes; Presencial; MXN 1.200.000 - 1.600.000; Jornada completa

Descripción de la vacante

Nissan is seeking an Associate Director of Collections to oversee portfolio recovery and ensure adherence to policies and procedures. The role partners with the Director of Collections & Portfolio Administration to shape strategies, maximize recovery, monitor risk, and steer corrective actions when necessary.

The position requires leadership in managing teams, deploying recovery strategies, optimizing processes, and supporting business growth while maintaining policy compliance across the

Formación

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Master's Degree or Postgraduate Degree preferred.

Responsabilidades

• Oversee and evaluate collection and portfolio recovery processes while ensuring policy compliance.
• Recommend improvements to collection structures, systems, and recovery processes.
• Develop and monitor departmental KPIs and market variables, promoting continuous improvement.
• Analyze and recommend solutions for exceptional cases that fall outside standard policies.
• Communicate and reinforce collection policies, standards, and procedures across the team.
• Ensure the collections team has the necessary infrastructure and resources to meet objectives.
• Approve settlements, discounts, write-offs, and special negotiations within approved authority limits.
• Recommend operational improvements that enhance efficiency and maximize collection performance.

Conocimientos

Database management

Data analysis and statistics

Reporting and performance monitoring

Leadership and coaching

Team management

Negotiation and influencing skills

Strategic thinking

Change and project management

Talent management

Fraud prevention and AML knowledge

Product development and operational

Educación

Bachelor's degree in Business Administration, Finance, Economics, or related field

Master's degree or postgraduate degree preferred

Descripción del empleo

Nissan is seeking an Associate Director of Collections to oversee portfolio recovery and ensure adherence to policies and procedures. The role partners with the Director of Collections & Portfolio Administration to shape strategies, maximize recovery, monitor risk, and steer corrective actions when necessary.

The position requires leadership in managing teams, deploying recovery strategies, optimizing processes, and supporting business growth while maintaining policy compliance across the