Collections Lifecycle Lead: Empathetic, AI-Driven Recovery
Baubap
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Descripción de la vacante
Baubap in Mexico City is seeking a Collections Lifecycle Manager to create innovative approaches for overdue loan recovery. This role emphasizes empathetic customer communications and intelligent recovery journeys, aiming to redefine traditional collections practices.
The ideal candidate will have extensive collections experience, a strong grasp of recovery economics, and the capacity to design efficient customer treatment strategies. Join Baubap in shaping the future of consumer finance in Latin America.
Formación
- Extensive experience in collections or fintech required.
- Strong understanding of recovery economics.
- Ability to design customer treatment strategies.
Responsabilidades
- Own the full overdue customer lifecycle at Baubap.
- Design recovery journeys and messaging strategies.
- Work cross-functionally with various teams.
Conocimientos
Descripción del empleo
Baubap in Mexico City is seeking a Collections Lifecycle Manager to create innovative approaches for overdue loan recovery. This role emphasizes empathetic customer communications and intelligent recovery journeys, aiming to redefine traditional collections practices.
The ideal candidate will have extensive collections experience, a strong grasp of recovery economics, and the capacity to design efficient customer treatment strategies. Join Baubap in shaping the future of consumer finance in Latin America.
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