Air Import Logistics Specialist

Oecgroup; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vacation days

Personal days

Floating day

Annual salary review

Meal vouchers

Savings fund

Internal medical assistance

Descripción de la vacante

OEC Group in Guadalajara is seeking a detail-oriented Administrative Assistant to support freight operations. You'll build customer profiles in CargoWise, prepare quotations, and book shipments from origin to destination while keeping customers informed.

Requirements include a bachelor’s degree in international business, about a year in admin roles, proficiency in Word/Excel, and advanced English. Office hours in CST time; strong urgency and customer focus are essential.

Formación

• Bachelor’s degree in international business or equivalent (recent grads welcome).
• About one year in an administrative/clerical role.
• Proficient in Microsoft Word and Excel.
• Customer-oriented with a sense of urgency.
• Advanced English required.

Responsabilidades

• Develop and maintain detailed internal customer profiles in CargoWise, ensuring accessibility across departments.
• Provide guidance and recommendations to customers, including preparing quotations as required.
• Coordinate shipment bookings and validate ocean/air freight from origin to destination with timely updates.
• Serve as the primary contact for customer inquiries via phone and email, delivering excellent service.
• Manage daily communications related to assigned accounts and route concerns to appropriate departments.
• Send new shipment bookings to customers and confirm bookings end-to-end.
• Trace empty containers and manage per diem billing when necessary.
• Follow SOPs with emphasis on accuracy and compliance.

Conocimientos

Customer service

Administrative support

Attention to detail

English proficiency

Educación

Bachelor’s degree in international business

Herramientas

CargoWise

Microsoft Office

Descripción del empleo

OEC Group in Guadalajara is seeking a detail-oriented Administrative Assistant to support freight operations. You'll build customer profiles in CargoWise, prepare quotations, and book shipments from origin to destination while keeping customers informed.

Requirements include a bachelor’s degree in international business, about a year in admin roles, proficiency in Word/Excel, and advanced English. Office hours in CST time; strong urgency and customer focus are essential.