Customer Success Manager (CSM-Junior)

Simpl!t ME; Kuwait City; On-site; KWD 18,567 - 27,851; Full time

Benefits offered by this job

Discount Programs

Sponsored Events

Eat & Drink

Job summary

Simpl!t ME is seeking a results-driven sales professional to grow our customer base and revenue. You will aim to meet monthly targets and expand our software solutions across SMEs and larger organizations in the MENA/APAC region.

The role emphasizes customer satisfaction and deep product understanding, with direct collaboration with consultants for qualification and follow-up. Ideal candidates hold a bachelor degree, 3–5 years of IT industry experience, and a passion for learning.

Qualifications

• Bachelor degree or higher.
• 3 to 5 years of experience.
• Strong knowledge in IT industries.

Responsibilities

• Achieve monthly targets.
• Cover MENA or APAC region.
• Drive customer satisfaction.
• Master the product/problem solver.
• Deal with various industries.

Skills

Strong IT knowledge

Customer relationship

Education

Bachelor degree or higher

Job description

A sales job for smart people who care about customers satisfaction, and like software. Your primary goal is to achieve sales target by driving up customer retention and expansion. The clients this team handles can be as small as a proprietorship or thousands of employees.

Responsibilities

• Achieve monthly targets
• MENA or APAC region
• Customer satisfaction
• A lot to learn
• Master the product/problem solver
• Deal with various industries

Must Have

• Bachelor degree, or higher
• 3 to 5 years of experience
• Strong knowledge in IT industries

Nice to Have

• Maintain customer relationship

What\u2019s great in the job?

• No outbound calls, you get leads and focus on providing value to them
• You sell management software to directors of SMEs: interesting projects and people
• Direct coordination with functional consultants for qualification and follow ups

PTOs

Vacation, Sick, and Holiday paid leaves

Save on commute

Pre-tax commuter benefits (parking and transit)

Discount Programs

Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more

Only a couple blocks from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.

Sponsored Events

Tuesday dinners, monthly lunch mixers, monthly happy hour, annual day event

Sport Activity

Play any sport with colleagues and the bill is covered

Eat & Drink

Peet\'s and Philz coffee provided all day to order and pantry snacks