Warranty Analyst with English

Bertrandt Group; Ro; On-site; EUR 42,000 - 62,000; Full time

Job summary

Bertrandt Group is seeking a Warranty Specialist to review and process warranty invoices and claims submitted by customer service networks, ensuring accuracy and timely handling.

You will verify compliance with warranty policies, analyze supporting evidence, and work closely with teams across Europe, leveraging automotive knowledge and strong communication.

Qualifications

• Technical education in the automotive field.
• Knowledge of vehicle systems and service operations.
• Experience in an automotive service environment is valued.
• Strong communication, interpersonal skills and customer focus.

Responsibilities

• Review and process warranty invoices and claims submitted by customer service networks.
• Verify claim compliance with warranty policies, procedures, and technical standards.
• Analyze warranty documentation and supporting evidence.
• Ensure accurate and timely handling of warranty interventions.

Job description

What To Expect

• Review and process warranty invoices and claims submitted by customer service networks.
• Verify claim compliance with warranty policies, procedures, and technical standards.
• Analyze warranty documentation and supporting evidence.
• Ensure accurate and timely handling of warranty interventions.

What You Bring Along

• Technical education in the automotive field.
• Good automotive knowledge and understanding of vehicle systems and service operations.
• Previous experience in an automotive service environment is highly valued.
• Strong communication and interpersonal skills.
• Customer-focused attitude with a proactive and organized approach to work.
• Ability to manage multiple tasks simultaneously and work effectively within a team.
Good English skills are mandatory.
• Proficient in MS Word / Excel / PowerPoint.

With more than 50 facilities in Europe, the Bertrandt Group has been providing development solutions for the international automotive and aircraft industry since 1974. Every day, more than 13 000 employees guarantee extensive know-how and support for our client (Manufacturer and OEM) with management, design and industrialization solutions.

Bertrandt Romania offers you opportunities in the automotive sector (body in white, interior and exterior, layout, powertrain, and electronics). Moreover, we are also present in interdisciplinary fields such as project management, quality management, supply chain/industrialization and validations.