Auditor Automotive (English Language)

Adecco Outsourcing; Piemonte; Hybrid; EUR 35,000 - 50,000; Full time

Job summary

A prominent professional services group is seeking a Warranty Auditor in Italy. This role involves auditing warranty claims and ensuring compliance with policies. Ideal candidates should have at least 2 years of experience in warranty administration, a strong understanding of warranty guidelines, and excellent analytical skills. The position offers a hybrid work environment, requiring some travel across Europe, primarily based in Turin and Piemonte. Fluency in English is mandatory, with additional languages preferred.

Qualifications

• 2+ years of experience in warranty administration or audit.
• Strong knowledge of manufacturer warranty guidelines.
• Ability to work independently and meet deadlines.

Responsibilities

• Audit warranty repair orders and claims for accuracy.
• Verify documentation including technician notes and parts usage.
• Identify discrepancies or potential fraudulent claims.

Skills

Warranty administration

Analytical skills

Detail-oriented

Communication skills

Organizational skills

Fluency in English

Education

High school diploma or equivalent

Bachelor’s degree in Business or related field

Tools

Microsoft Excel

Reporting tools

Job description

Professional Solutions, an Adecco Group company, is looking for two highly qualified and motivated professionals to join our client's team. This is a fantastic opportunity to work in the automotive industry and contribute to the success of a leading company.

The Warranty Auditor is responsible for reviewing, verifying, and auditing warranty claims submitted by dealership departments to ensure compliance with warranty policies and internal guidelines.

Key Responsibilities

• Audit warranty repair orders and claims to ensure accuracy and completeness
• Verify proper documentation including technician notes, diagnostic results, parts usage, and labor times
• Ensure compliance with manufacturer warranty policies and procedures
• Identify discrepancies, errors, or potential fraudulent claims

Qualifications

• High school diploma or equivalent (bachelor’s degree in Business, Automotive Management, Engineering, or related field degree preferred)
• 2+ years of experience in warranty administration, audit, or dealership aftersales operations
• Strong knowledge of manufacturer warranty guidelines
• Strong analytical and detail-oriented skills
• Excellent communication and organizational skills
• Ability to work independently and meet deadlines
• Experience working within multi-country or regional structures preferred
• Fluency in English required; additional European languages are an advantage

Preferred Skills

• Experience with automotive warranty auditing
• Understanding of automotive repair operations
• Proficiency in Microsoft Excel and reporting tools
• Strong problem-solving ability

Working Conditions

• Hybrid work environment combining office-based (Turin) and remote work
• Preferred region: Lombardia, Piemonte
• Frequent travel required across various European countries to conduct on-site audits and dealership assessments
• Regular collaboration with dealership service departments and management teams
• Standard business hours with flexibility required to accommodate travel schedules and audit timelines