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Systems Engineer I

Mollie

Milano

In loco

EUR 50.000 - 70.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

A leading payment solutions company is seeking a skilled Systems Engineer I in Milan, Lombardy, Italy. The role involves managing enterprise applications like Google Workspace, JIRA, and Slack to enhance organizational productivity. Candidates should have at least 4 years of experience in a systems engineering role, with strong focus on customer needs and innovation. The company offers a dynamic team environment and strives for continuous improvement in service delivery. Competitive full-time position.

Competenze

Customer-focused with a service-oriented mindset.
4+ years experience in a similar role.
Advanced knowledge of Google Workspace and related systems.

Mansioni

Elevate Google Workspace for collaboration.
Manage Atlassian suite for project management.
Administer and integrate HiBob for HR processes.
Document system configurations and integrations.
Plan, design, develop, and test software solutions.
Mentor IT Engineers and resolve technical issues.

Conoscenze

Customer-first mindset

4+ years of experience as a System Engineer

Advanced skills in Google Workspace, Okta, JIRA, Slack

Technical troubleshooting abilities

Collaborative spirit

Strumenti

Google Workspace

Okta

JIRA

Slack

HiBob

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Your opportunity

As an Enterprise Application Engineer, you possess extensive knowledge of administering and managing the most essential enterprise applications, including Google Workspace, GAM, JIRA, HiBob, Slack, Okta, Scripts, and more. Your tech-savviness and expertise in working with APIs enable you to excel in building 'client-side' solutions. Thanks to your contributions, our current and new colleagues can work smoothly, driving the continued growth of Mollie. To maintain our high level of support, we are seeking a talented individual to join our Enterprise Applications team and play a key role in managing and improving the Enterprise Applications fleet. By taking ownership of the Software/SaaS, Applications portfolio, you will ensure that Mollie always aims for the best solution.

What You’ll Be Doing

Elevate our Google Workspace environment to ensure seamless collaboration and productivity for our teams.
Managing and improving our Atlassian suite, enabling smooth project management and effective collaboration.
Administer, configure, and integrate our HRIS (HiBob) to ensure accurate data management, streamlined workflow processes, and seamless integration with internal platforms and external systems.
Maintain comprehensive documentation of system configurations, processes, and integrations to support future scalability and compliance with organizational policies.
Plan, design, develop, and test software systems or applications, including cloud-based and internet-related tools, to enhance existing products and create new solutions.
Enable solutions that consider APIs, security, scalability, manageability, usability, and other critical factors to deliver complete and efficient solutions.
Identify opportunities to reduce technology spend and complexity, optimizing application usage.
Act as the escalation point and mentor for IT Engineers, resolving technical issues within the support portfolio.
Drive improvements, participate in projects, and continuously improve services to enhance efficiency and user experience.
Provide expert input in the design of strategic initiatives, focusing on the technology used and approaches to development and integration.
Ensure all applications and business automation platforms are reliable, resilient, secure, and compliant.
Collaborate with vendors to develop, install, and troubleshoot application systems, software, and development, enhancing the effectiveness of supported applications.

What You’ll Bring

A customer-first mindset, dedicated to meeting and exceeding user needs.
4+ years of experience as a System Engineer or Enterprise Applications Engineer.
Advanced skills in managing Google Workspace, Okta, JIRA, Slack, GAM, Atlassian, HiBob and other industry-leading systems/platforms.
Understanding of Software/SaaS asset management and application lifecycle management principles.
Advanced technical troubleshooting abilities, ensuring efficient problem resolution.
Impeccable technical documentation and knowledge base writing skills.
Ability to work independently and with excellent organization, prioritizing a busy workload effectively.
Collaborative spirit, capable of working with cross-functional team members to meet customer needs.
Proactive in promoting technology innovation, researching and identifying relevant technologies.
Familiarity with installation and delivery of applications software using the development lifecycle.
Knowledge of Information Technology and Security-related practices to safeguard assets and data.