Student Housing Guest Experience Host

Hines; Bologna; On-site; EUR 13,000 - 20,000; Full time

Job summary

Hines in Bologna is recruiting a Receptionist for our new aparto Student Housing opening. You will be the friendly face that welcomes students, handles general reception duties, and supports the guest experience during your shift.

You’ll work in a dynamic, student-focused environment, coordinate with head office, handle viewing arrangements, respond to inquiries, and help create a safe, welcoming community on site.

Qualifications

• Experience in hospitality or student housing is preferred.
• Strong customer service and communication skills.
• Willingness to work in shifts and on-site in Bologna.

Responsibilities

• General reception and administration duties.
• Ensure Health & Safety requirements are met on site.
• Answer incoming calls and follow up on potential sales.
• Undertake viewings of the show flat.
• Assist in writing reports and data analysis.
• Liaise with head office to confirm viewings and bookings.
• Forward application forms to interested students.
• Provide information about the local area to students.
• Update site social media daily (Facebook, Twitter, Instagram).
• Able to create, organise and manage events on site during the academic year.

Skills

Hospitality experience

Customer service

Shift work

Communication skills

Italian language

Tools

Social media updates

Job description

Hines in Bologna is recruiting a Receptionist for our new aparto Student Housing opening. You will be the friendly face that welcomes students, handles general reception duties, and supports the guest experience during your shift.

You’ll work in a dynamic, student-focused environment, coordinate with head office, handle viewing arrangements, respond to inquiries, and help create a safe, welcoming community on site.