Strategic Enterprise Accounts Lead - Regulated Finance

EngineersOfAI; Milano; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Behavox seeks a Strategic Account Manager for Milan to own the full commercial relationship with major financial institutions, delivering outcomes across renewals, expansions, and risk management.

You will manage executive relationships, forecast ARR, and coordinate with Product, Engineering, and Support to ensure a defensible controls framework and long-term growth across the portfolio. This hybrid role is based in Milan.

Qualifications

• Deep knowledge of how compliance programs and controls operate in regulated financial institutions.

Responsibilities

• Own end-to-end renewal and expansion cycles, including retention strategies and churn forecasting.
• Lead executive business reviews focused on compliance posture, risk, and platform value.
• Manage cross-functional escalations with minimal managerial involvement and coordinate with Product, Engineering, and Support.

Skills

Enterprise compliance

Regulatory environment

Account management

SaaS lifecycle

Escalation handling

Job description

Behavox seeks a Strategic Account Manager for Milan to own the full commercial relationship with major financial institutions, delivering outcomes across renewals, expansions, and risk management.

You will manage executive relationships, forecast ARR, and coordinate with Product, Engineering, and Support to ensure a defensible controls framework and long-term growth across the portfolio. This hybrid role is based in Milan.