Strategic Account Manager – Growth & Retention (Milan)

London Stock Exchange Group; Milano; In loco; EUR 52.000 - 86.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Descrizione del lavoro

London Stock Exchange Group in Milan, Italy is seeking an Account Manager to manage a portfolio of existing customers with a focus on revenue retention and growth. You will develop account strategies and drive expansion primarily through remote engagement (calls, email, and digital tools).

The Senior Associate role requires strong commercial drive, relationship-building skills, and the ability to operate in a fast-paced environment.

Competenze

• Strong business and commercial mindset.
• Fluent in English; additional European language preferred.
• Proven ability to manage client relationships and drive sales outcomes.
• Strong communication, negotiation and influencing skills.
• Self-motivated, proactive, and results-oriented.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills and customer focus.

Mansioni

• Manage and grow revenue from an existing portfolio of accounts.
• Build and maintain strong customer relationships.
• Identify new business opportunities and drive revenue growth.
• Develop and execute account plans focused on retention and expansion.
• Maintain regular client engagement with high responsiveness.
• Collaborate with internal teams to deliver the best client outcomes.
• Track client activity and pipeline in internal systems.
• Provide accurate forecasting and market feedback.

Conoscenze

Account management

Sales

Customer relationships

Negotiation

Communication

English

Descrizione del lavoro

London Stock Exchange Group in Milan, Italy is seeking an Account Manager to manage a portfolio of existing customers with a focus on revenue retention and growth. You will develop account strategies and drive expansion primarily through remote engagement (calls, email, and digital tools).

The Senior Associate role requires strong commercial drive, relationship-building skills, and the ability to operate in a fast-paced environment.