Strategic Accounts Executive — Europe, UK & Italy

Contents; Lombardia; In loco; EUR 70.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Global exposure

International travel

Descrizione del lavoro

Contents is seeking an Account Executive to manage and grow strategic client relationships across Italy, Europe, and the UK, with a base in Milan. You will develop long-term partnerships with existing clients, driving account growth, and identifying upselling and cross-selling opportunities.

You will work closely with customers to understand business needs, expand the use of Contents’ AI-powered platform, and coordinate with internal teams to deliver value throughout the customer lifecycle.

Competenze

• 3–5 years of experience in B2B SaaS or similar commercial role.
• Proven track record of managing and growing B2B client accounts.
• Experience with upselling, cross-selling, renewals, and account expansion.
• Comfortable engaging with senior stakeholders and enterprise/mid-market clients.
• Fluency in English; Italian or other European language is a plus.

Mansioni

• Own and grow a portfolio of strategic accounts across Italy, Europe, and the UK.
• Build lasting relationships with key stakeholders and decision-makers.
• Lead commercial contact for assigned accounts and ensure a high-quality client experience.
• Identify opportunities to expand usage of Contents’ AI platform.
• Drive upsell, cross-sell, renewal opportunities within existing accounts.
• Develop account plans to maximize retention and revenue growth.
• Lead negotiations and expansions with internal teams.
• Coordinate with Customer Success, Product, Marketing and Sales to align on client needs.
• Lead business reviews and present performance, opportunities, and recommendations to stakeholders.
• Monitor pipeline, renewal timelines, and revenue forecasts.
• Identify risks and address them with internal teams.
• Gather feedback and market insights to shape Contents’ strategy.
• Support strategic initiatives and events to strengthen client relationships.
• Travel across Europe and the UK when required.

Conoscenze

B2B SaaS

Account management

Customer success

Upselling & cross-selling

Renewals

Stakeholder management

Negotiation

Presentation

English fluent

Strumenti

CRM systems

MS Office

Descrizione del lavoro

Contents is seeking an Account Executive to manage and grow strategic client relationships across Italy, Europe, and the UK, with a base in Milan. You will develop long-term partnerships with existing clients, driving account growth, and identifying upselling and cross-selling opportunities.

You will work closely with customers to understand business needs, expand the use of Contents’ AI-powered platform, and coordinate with internal teams to deliver value throughout the customer lifecycle.