Spanish Speaking Customer Service for Automotive Company in Greece

Mercier Consultancy MD; Italia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A consultancy firm is looking for Spanish Speaking Customer Service Representatives for an esteemed automotive company. In this role, you will assist clients with inquiries, providing information on products and scheduling service appointments. Ideal candidates will possess excellent communication skills and have a strong background in customer service, particularly in the automotive sector. The position offers competitive monthly salary, relocation support, and flexible working hours.

Servizi

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Competenze

• Fluency in Spanish (written and spoken) is essential.
• Previous experience in customer service, preferably in automotive industry.
• Strong problem-solving capabilities and a customer-focused approach.

Mansioni

• Handle customer inquiries related to automotive services.
• Provide detailed information about automotive products and service options.
• Document all customer interactions accurately in the CRM system.

Conoscenze

Fluency in Spanish

Customer service experience

Communication and interpersonal skills

Problem-solving skills

Strumenti

CRM applications

Descrizione del lavoro

Spanish Speaking Customer Service for Automotive Company in Greece

Mercier Consultancy MD is thrilled to present an opportunity for Spanish Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a strong commitment to providing exceptional customer service. As a customer service representative, you will engage with clients in Spanish, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive services, including vehicle information, maintenance, and troubleshooting via phone, email, and chat in Spanish
• Provide detailed information about automotive products, warranty policies, and service options
• Assist customers with appointment scheduling, service tracking, and order management
• Resolve customer complaints effectively while ensuring satisfaction and loyalty
• Document all customer interactions accurately in the CRM system
• Collaborate with internal teams to ensure timely and efficient service delivery
• Stay informed about automotive trends and product knowledge to enhance customer interactions

Requirements

• Fluency in Spanish (both written and spoken) is essential; knowledge of Greek and/or English is advantageous
• Previous experience in customer service, preferably in the automotive industry
• Excellent communication and interpersonal skills
• Strong problem-solving capabilities and a customer-focused approach
• Ability to manage multiple inquiries and prioritize in a fast-paced environment
• Proficiency in using customer service software and CRM applications
• Willingness to work flexible hours, including evenings and weekends as required

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid TrainingHealth Insurance
• And Much More..