Service Sales Specialist-Motion Service

ABB; Toscana; Hybrid; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work options

Welfare plan

Canteen or meal vouchers

Company Car

Job summary

ABB Motion Services seeks a Service Sales Manager to drive service sales across Liguria, Emilia, and Marche. You will promote the Drives service portfolio, manage the installed base, and build long-term customer relationships.

Travel frequently to train and visit customers, while collaborating with cross-functional teams and leveraging English and Italian communications. You will implement structured sales processes, plan forecasts, and participate in campaigns, aiming for profitable growth and

Qualifications

• Minimum 5 years of sales experience in industrial or automation environments.
• Willingness to travel across Liguria, Emilia and Marche regions.
• Ability to build long-term customer relationships.
• Structured sales methodology, pipeline and forecast management.
• Technical background required.
• Knowledge of Drives and industrial automation.
• Experience in service sales is a plus.
• Fluent in English and Italian.

Responsibilities

• Drive service sales processes and generate new opportunities.
• Secure profitable growth within the Motion Service division.
• Penetrate Installed Base and promote full Drives service portfolio.
• Develop and manage relationships with End User customers.
• Prepare and execute sales plans and recovery actions when needed.
• Support pricing definitions and channel strategies.
• Represent ABB’s Service portfolio in marketing events and meetings.
• Respond promptly to customer needs and issues.

Skills

Sales experience

Customer relationships

Negotiation

English

Italian

Pipeline management

Cross-functional

Industrial automation

Education

Technical diploma or engineering degree

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Reporting To

Service Sales Manager

__

Your Role And Responsibilities

In this role, you will have the opportunity to drive service sales processes, generate new opportunities, and secure profitable growth within the Motion Service division, focusing on Drives and primarily targeting End Users in Liguria, Emilia and Marche regions.

You will focus on increasing penetration of the Installed Base (IB) and promoting the full Service portfolio for Drives, including spare parts, service agreements, maintenance, training, digital , energy efficiency, and modernization solutions.

You will be mainly accountable for:

• Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions
• Generating service sales leads and developing new business opportunities through market analysis and customer engagement
• Building and maintaining long-term relationships with End User customers
• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed
• Applying channel strategies and supporting pricing definition
• Acting as a promoter of ABB’s Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)
• Ensuring a prompt and effective response to customer needs and issues

Qualifications For The Role

• Minimum 5 years of experience in sales, preferably in industrial environments or automation
• Availability for frequent business travel, including training and customer visits, mainly across Liguria, Emilia and Marche regions.
• Strong ability to establish strong customer relationships and foster long-term partnerships
• Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results
• Technical background (technical diploma or engineering degree)
• Solid knowledge or familiarity with Drives and industrial automation systems
• Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus
• Strong customer orientation and business development mindset
• Excellent communication and negotiation skills
• Ability to work both independently and within cross-functional teams (internal and external stakeholders)
• Solid knowledge of spoken and written English and Italian

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position.

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000

Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits

• Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families
• Welfare plan with a wide range of personalized services
• Canteen or meal vouchers provided
• Company Car as per local policy

More About Us

ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers’ motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?