Service Sales Specialist-Motion Service

ABB; Lucca; Hybrid; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Flexible working options

Company Car as per local policy

Welfare plan with personalized service

Canteen or meal vouchers provided

Job summary

ABB Motion Services is seeking a Service Sales professional to drive service sales, generate opportunities, and secure profitable growth across the Liguria, Emilia, and Marche regions. You will promote ABB's Drives service portfolio, build durable customer relationships, and coordinate plans with cross-functional teams.

The role requires a technical background in drives/automation, strong English and Italian, and a willingness to travel.

Qualifications

• Minimum 5 years of sales experience in industrial environments or automation.
• Willingness to travel frequently across Liguria, Emilia and Marche regions.
• Strong customer orientation and ability to build long-term partnerships.
• Experience in service sales (contracts, maintenance, spare parts) is a strong plus.

Responsibilities

• Drive service sales processes and generate new opportunities.
• Penetrate Installed Base and promote ABB's service portfolio.
• Build long-term relationships with End User customers.
• Prepare and execute sales plans, including recovery actions.
• Apply channel strategies and support pricing definitions.
• Act as promoter of ABB's Service portfolio at events and meetings.

Skills

5+ years sales experience

Strong communication and negotiation

Relationship building

Pipeline management and forecasting

Travel readiness across Liguria Emilia

English and Italian proficiency

Technical background in drives/auto

Education

Technical diploma or engineering degree

Tools

Drives

Industrial automation systems

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Manager

Your Role And Responsibilities

In this role, you will have the opportunity to drive service sales processes, generate new opportunities, and secure profitable growth within the Motion Service division, focusing on Drives and primarily targeting End Users in Liguria, Emilia and Marche regions.

You will focus on increasing penetration of the Installed Base (IB) and promoting the full Service portfolio for Drives, including spare parts, service agreements, maintenance, training, digital , energy efficiency, and modernization solutions.

• Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions
• Generating service sales leads and developing new business opportunities through market analysis and customer engagement
• Building and maintaining long‑term relationships with End User customers
• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed
• Applying channel strategies and supporting pricing definition
• Acting as a promoter of ABB's Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)
• Ensuring a prompt and effective response to customer needs and issues

Qualifications For The Role

• Minimum 5 years of experience in sales, preferably in industrial environments or automation
• Availability for frequent business travel, including training and customer visits, mainly across Liguria, Emilia and Marche regions.
• Strong ability to establish strong customer relationships and foster long‑term partnerships
• Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results
• Technical background (technical diploma or engineering degree)
• Solid knowledge or familiarity with Drives and industrial automation systems
• Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus
• Strong customer orientation and business development mindset
• Excellent communication and negotiation skills
• Ability to work both independently and within cross‑functional teams (internal and external stakeholders)
• Solid knowledge of spoken and written English and Italian

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000

Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits

• Flexible working hours, hybrid work options, and a strong focus on work‑life integration and Wellbeing support for employees and their families
• Welfare plan with a wide range of personalized services
• Canteen or meal vouchers provided
• Company Car as per local policy

More About Us

ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers’ motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.