Service Sales Specialist

B&R Industrial Automation GmbH; Santa Paolina; Hybrid; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Hybrid work options

Company Car

Meal vouchers

Wellbeing support

Job summary

ABB Motion Services in Italy seeks a Service Sales Manager to drive service sales, promote the full Drives portfolio, and strengthen relationships with End User customers across Central and Southern Italy. You will manage opportunities, coordinate with marketing, and ensure profitable growth within the Installed Base.

The role requires a technical background, 5+ years in sales, strong English and Italian, and willingness to travel domestically. Hybrid work options are available.

Qualifications

• Minimum 5 years of sales experience in industrial environments or automation.
• Willingness to travel frequently across Central and Southern Italy.
• Proven ability to build long-term customer partnerships.
• Structured sales approach with pipeline, forecasts, and targets.

Responsibilities

• Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions.
• Generating service sales leads and developing new business opportunities through market analysis and customer engagement.
• Building and maintaining long-term relationships with End User customers.
• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed.
• Applying channel strategies and supporting pricing definition.
• Acting as a promoter of ABB’s Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences).
• Ensuring a prompt and effective response to customer needs and issues.

Skills

Sales experience

Customer relationships

English & Italian

Travel readiness

Education

Technical diploma or engineering degree

Job description

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate new opportunities, and secure profitable growth within the Motion Service division, focusing on Drives and primarily targeting End Users in Central and Southern Italy.

You will focus on increasing penetration of the Installed Base (IB) and promoting the full Service portfolio for Drives, including spare parts, service agreements, maintenance, training, digital , energy efficiency, and modernization solutions.

You will be mainly accountable for:

• Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions

• Generating service sales leads and developing new business opportunities through market analysis and customer engagement

• Building and maintaining long-term relationships with End User customers

• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed

• Applying channel strategies and supporting pricing definition

• Acting as a promoter of ABB’s Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)

• Ensuring a prompt and effective response to customer needs and issues

Qualifications for the role

• Minimum 5 years of experience in sales, preferably in industrial environments or automation

• Availability for frequent business travel, including training and customer visits, mainly across Central and Southern Italy

• Strong ability to establish strong customer relationships and foster long-term partnerships

• Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results

• Technical background (technical diploma or engineering degree)

• Solid knowledge or familiarity with Drives and industrial automation systems

• Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus

• Strong customer orientation and business development mindset

• Excellent communication and negotiation skills

• Ability to work both independently and within cross-functional teams (internal and external stakeholders)

• Solid knowledge of spoken and written English and Italian

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000

Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits

Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families

Welfare plan with a wide range of personalized services

Canteen or meal vouchers provided

Company Car as per local policy

More about us
ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers’ motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That’s why we welcome people from all backgrounds and experiences.

Ready to make an impact?