Service Partner Growth Manager (Aftermarket)

Hiab; Minerbio; On-site; EUR 55,000 - 70,000; Full time

Job summary

Hiab is seeking a Service Partner Business Development Manager to drive profitable growth of the aftermarket service business through indirect service partners within a defined region. You will maximise spare parts and service revenue while strengthening partner performance, delivering training, and ensuring consistent Hiab standards.

You will lead analytics-driven initiatives, set targets, and collaborate with sales teams to expand the partner network and promote service contracts and digital

Qualifications

• Experience in developing partner networks and indirect channels.
• Ability to translate analytics into actionable plans.
• Strong negotiation and relationship management skills.
• Experience with service sales and aftermarket parts is a plus.

Responsibilities

• Develop partner aftermarket business by maximising installed base utilisation and providing commercial guidance.
• Set targets, monitor KPIs, and performance manage partners to drive sustainable parts and service sales growth.
• Conduct regular performance reviews and audits, collaborate with equipment sales teams on partner alignment and effectiveness.
• Identify market gaps and growth opportunities through data driven analysis.
• Increase spare parts capture rates across all products through the partner network.
• Drive adoption and sales of service contracts, digital products, and other service offerings.
• Propose and develop parts sales campaigns in coordination with the e-commerce team.
• Manage indirect service pricing, partner discounts, and incentive structures in alignment with the Services division and pricing teams.
• Ensure partner compliance with Hiab brand, marketing, and operating standards.
• Extend service partner network for an optimal market coverage. Identify, evaluate and onboard new partners in the area.
• Ensure partners are equipped to deliver consistent, high quality service aligned with Hiab standards.

Job description

Hiab is seeking a Service Partner Business Development Manager to drive profitable growth of the aftermarket service business through indirect service partners within a defined region. You will maximise spare parts and service revenue while strengthening partner performance, delivering training, and ensuring consistent Hiab standards.

You will lead analytics-driven initiatives, set targets, and collaborate with sales teams to expand the partner network and promote service contracts and digital