Partner Growth Manager, Aftermarket Services

Cargotec Corporation; Italia; Remote; EUR 55,000 - 70,000; Full time

Job summary

Hiab is seeking a Service Partner Business Development Manager to drive profitable growth of its aftermarket service business through indirect service partners within a defined region. You will maximize spare parts and service revenue while strengthening partner performance and capability.

You will lead partner onboarding, set targets, monitor KPIs, and ensure Hiab brand and service standards are met across the partner network.

Qualifications

• Data driven decisions and value based selling capability.
• Ability to translate market insights into actionable plans.
• Proven experience in managing and developing partner relationships.
• Strong interpersonal skills and ability to quickly build rapport with partners.
• Diversity and inclusion mindset and approach.

Responsibilities

• Develop partner aftermarket business by maximizing installed base utilization.
• Set targets, monitor KPIs, and performance manage partners to drive growth.
• Conduct regular performance reviews and audits with sales teams.
• Identify market gaps and growth opportunities through data analysis.
• Increase spare parts capture and drive service contract adoption.
• Onboard new partners and ensure high-quality service aligned with Hiab standards.

Skills

Data-driven decisions

Market insights

Partner relationships

Partner channels

Interpersonal skills

Diversity & inclusion

Job description

Hiab is seeking a Service Partner Business Development Manager to drive profitable growth of its aftermarket service business through indirect service partners within a defined region. You will maximize spare parts and service revenue while strengthening partner performance and capability.

You will lead partner onboarding, set targets, monitor KPIs, and ensure Hiab brand and service standards are met across the partner network.