Senior BPO Sales & Account Manager, Italy (Hybrid/Remote)

Concentrix; Vimercate; Hybrid; EUR 70,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Meal Tickets

Job summary

Concentrix is seeking a Senior Sales & Account Manager in Italy to drive new business development and expand relationships with key clients. You will lead end-to-end sales activities, manage strategic accounts, and collaborate with internal teams to deliver high-value BPO solutions.

The role requires 5+ years in related roles, fluency in Italian and English (B2+), and a proven track record in the Italian market. Hybrid/remote work is supported, with a permanent full-time contract in North Italy.

Qualifications

• 5+ years in Sales, Business Development or Account Management.
• Experience in BPO, CX, Outsourcing or Business Services.
• Fluent Italian and English (B2+).
• Proven ability to win new logos and grow accounts.

Responsibilities

• Develop new business opportunities in the Italian market and acquire new logos.
• Build and execute sales strategies to hit revenue targets.
• Manage and grow a portfolio of strategic accounts and expand relationships.
• Lead client presentations, proposals, negotiations and deal closures.
• Collaborate with internal teams to deliver tailored client solutions and ensure service excellence.

Skills

Sales Experience

Business Development

Account Management

CRM proficiency

Tools

CRM platforms

Microsoft Office

Job description

Concentrix is seeking a Senior Sales & Account Manager in Italy to drive new business development and expand relationships with key clients. You will lead end-to-end sales activities, manage strategic accounts, and collaborate with internal teams to deliver high-value BPO solutions.

The role requires 5+ years in related roles, fluency in Italian and English (B2+), and a proven track record in the Italian market. Hybrid/remote work is supported, with a permanent full-time contract in North Italy.