Senior Enterprise Account Strategist – Italy (Remote)

CNX Resources Corporation; Vimercate; Hybrid; EUR 70,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Company benefits

Hybrid/Remote working model

Job summary

Concentrix is seeking an experienced Senior Strategic Account Manager to lead and grow relationships with key Italian clients from Vimercate. The role focuses on strategic account management, client retention and revenue growth, while identifying new business opportunities.

The position offers a flexible hybrid/remote work model in Northern Italy, with a base salary between €70,000 and €80,000 per year and a performance-based annual bonus.

Qualifications

• 8+ years of experience in Sales, Business Development, Account Management, or a similar commercial role.
• Proven track record in managing and growing strategic enterprise accounts.
• Experience in complex commercial environments, including contract negotiations and revenue ownership.
• Strong C-level relationship management and consultative selling skills.
• Experience in CX, BPO, outsourcing or technology-enabled services.
• Fluent Italian and strong business English (preferably C1).

Responsibilities

• Own and develop a portfolio of strategic accounts with accountability for revenue growth, retention and profitability.
• Build and maintain strong relationships with senior executives and C-level stakeholders.
• Develop and execute strategic account plans to drive organic growth, cross-selling and long-term partnerships.
• Identify opportunities to introduce Concentrix's broader CX, digital and technology solutions.
• Lead commercial negotiations and collaborate with internal teams to ensure client success and business performance.
• Build and manage a healthy sales pipeline and lead client presentations, proposals and deal closures in the Italian market.
• Monitor market trends and collaborate with Operations, Solutions, Finance and Leadership to achieve objectives.

Skills

Strategic account management

C-level relationship management

Consultative selling

Contract negotiations

CX / BPO knowledge

Fluent Italian

Business English (C1)

Job description

Concentrix is seeking an experienced Senior Strategic Account Manager to lead and grow relationships with key Italian clients from Vimercate. The role focuses on strategic account management, client retention and revenue growth, while identifying new business opportunities.

The position offers a flexible hybrid/remote work model in Northern Italy, with a base salary between €70,000 and €80,000 per year and a performance-based annual bonus.