Senior Bartender

Hyatt Centric; Italia; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Venice is seeking a Senior Bartender to oversee bar operations, ensuring high-quality service and guest satisfaction. This role involves training staff, managing bar profitability, and collaborating with kitchen management. Candidates should possess strong communication skills, a minimum of 3 years in hospitality, and fluent Italian and English. The position offers full-time employment and the chance to excel in a dynamic environment.

Competenze

• At least 3 years of progressive experience in a hotel or related field.
• Ability to maintain composure under pressure.
• Knowledge and experience with forecasting and budgeting.

Mansioni

• Oversee the efficient running of the bar and service.
• Train and coach bar team members in service standards.
• Handle guest feedback with care and provide recovery.

Conoscenze

Strong communication skills

Problem-solving ability

Teamwork

Knowledge of health and safety regulations

Proficient in Windows and spreadsheets

Fluency in Italian and English

Formazione

2-year college degree

Descrizione del lavoro

Organization

Hyatt Centric Murano Venice

Summary

The Senior Bartender is responsible for overseeing the efficient running and profitability of bar and light meals service, assuring attentive friendly courteous and efficient service, instinctive ability to anticipate guests’ needs and delivering a hospitality experience that - creating memorable moments for our guests, according to our standards and procedures.

He/she has a natural flair for luxury hospitality and strong communicational skills. The role involves actively up selling to each guest at each correct opportunity to maximize revenue and works to achieve personal and team related revenue and service goals.

Management-level associates are expected to work as much is necessary to complete their job responsibilities. He/she develops short term and long-term financial and operational plans for the bar, which support the overall objectives of Hyatt Centric Murano Venice.

Finally, he/she is a role model for teamwork, reward and encourage positive work environment, within the department and with other departments.

He/she teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations. Ensures staff demonstrates technical skills, conducts technical training on a regular basis.

Reports to Food & Beverage Manager

Qualifications

• To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics
• At least 3 years of progressive experience in a hotel or a related field a 2-year college degree and 3 or more years of related experience.
• Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
• Must be able to convey information and ideas clearly.
• Must work well in stressful high pressure situations maintaining composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data. Have the ability to analyze forecast data and make judgments to ensure proper payroll and production control
• Familiar with the general organization of a Hotel and know the function of each department.
• Communicates in a timely and efficient manner possess strong communication skills excellent speaking reading and writing skills computer skills and basic technological acumen.
• Knowledge and experience with forecasting budgeting labor management and purchasing to ensure maximum productivity , and be able to complete it in a timely and efficient manner.
• Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
• Knowledgeable and aware of local competition and industry trends.
• Ensure that the staff comply with health and safety regulations.
• Know and enforce local laws regarding alcohol, licenses, and hours.
• Collaborate with Executive Chef and Restaurant Manager on pairing concepts and food synergy
• Handle guest feedback with care, providing immediate recovery and follow-up when required
• Hire, train and coach bar team members in service standards, mixology techniques and brand philosophy and conduct regular skills assessments and performance evaluations.
• Organize weekly/monthly training sessions, including wine & spirit tastings, cocktail workshops, and guest experience modules
• Italian and English speaker

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industry

Hospitality