Senior 1PL Delivery Operations Lead

JD.com Inc.; Milano; On-site; EUR 70,000 - 110,000; Full time

Job summary

JD.com, Inc. is seeking a 1PL Delivery Operations professional in Milano to manage and optimize our first-party logistics delivery network, ensuring timely and cost-efficient service to customers.

You will oversee route planning, dispatch, performance metrics, fleet and driver scheduling, and cross-functional collaboration with warehousing and technology teams. The ideal candidate has 5+ years in logistics operations, strong analytical and leadership skills, and proficiency with TMS and route

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business, or related field.
• Minimum 5 years in logistics operations with at least 2 years in 1PL or last-mile delivery.
• Experience with TMS, route optimization, and analytics tools.

Responsibilities

• Oversee day-to-day operations of the 1PL delivery network, including route planning and last-mile execution.
• Monitor delivery performance metrics and identify areas for improvement.
• Develop strategies to improve efficiency and reduce costs while maintaining service levels.
• Manage resource allocation, including fleet and driver scheduling.
• Ensure compliance with transportation regulations and company policies.

Skills

Data analytics

Leadership

Analytical skills

Communication

English Mandarin

Education

Bachelor's degree

Master's degree

Tools

TMS

Route planning software

Logistics analytics tools

Job description

JD.com, Inc. is seeking a 1PL Delivery Operations professional in Milano to manage and optimize our first-party logistics delivery network, ensuring timely and cost-efficient service to customers.

You will oversee route planning, dispatch, performance metrics, fleet and driver scheduling, and cross-functional collaboration with warehousing and technology teams. The ideal candidate has 5+ years in logistics operations, strong analytical and leadership skills, and proficiency with TMS and route