Seasonal Night Auditor — 4-Star Mountain Resort (Accommodation)

MIRA Hotels Alagna Valsesia; Alagna Valsesia; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Accommodation

Staff canteen

Uniform laundry paid

Job summary

The Mira Alagna Mountain Resort & Spa, part of the international DSR Hotel Holding group, is a 4-star hotel in Alagna Valsesia, offering a winter season focused on snow sports and a spa relaxation experience. We are seeking a committed Night Auditor to join the team from December 2026 for the coming seasons, working on-site to ensure seamless night-time Front Office operations.

The role requires at least 2 years in a similar position, fluent Italian and English, and a customer-focused,

Qualifications

• 2+ years in a hotel night audit/front desk role.
• Excellent communication and guest-service orientation.
• Fluency in Italian and English; other languages a plus.

Responsibilities

• Oversee night operations, ensure smooth front office functions and SOP compliance.
• Check room availability and report issues to maintenance/housekeeping.
• Anticipate and resolve guest requests and complaints promptly and professionally.
• Promote hotel offerings to maximise occupancy and revenue.
• Arrange guest services (porterage, concierge, room cleaning, room service).
• Manage incoming/outgoing correspondence, emails, and front desk systems.

Skills

Night audit

Front office

Italian & English

Weekend availability

Job description

The Mira Alagna Mountain Resort & Spa, part of the international DSR Hotel Holding group, is a 4-star hotel in Alagna Valsesia, offering a winter season focused on snow sports and a spa relaxation experience. We are seeking a committed Night Auditor to join the team from December 2026 for the coming seasons, working on-site to ensure seamless night-time Front Office operations.

The role requires at least 2 years in a similar position, fluent Italian and English, and a customer-focused,