Seasonal Luxury Concierge – Florence

Auberge Collection; Firenze; On-site; EUR 25,000 - 31,000; Full time

Job summary

Auberge Collection in Florence is seeking a Concierge for a seasonal, full-time role. You will craft bespoke experiences, anticipate guest needs, and ensure flawless arrangements. You will curate private tours, restaurant reservations, and personalized recommendations, while maintaining discretion and professional courtesy.

Strong knowledge of Florence and Tuscany is valued. English fluency is required; additional languages and hospitality software experience are a plus.

Qualifications

• Minimum of 2 years in the same role within luxury hospitality.
• Fluent English; additional languages preferred to support international guests.
• Familiar with luxury hotel management software and reservation systems.
• Willing to work flexible hours, including weekends and holidays.
• Hospitality degree or related field is a plus.

Responsibilities

• Curate bespoke guest experiences and tailor itineraries.
• Coordinate restaurant reservations and guest arrangements.
• Provide personalized recommendations and attentive, discreet service.
• Collaborate with hotel departments to ensure a seamless guest journey.
• Stay informed about Florence and Tuscany to offer authentic suggestions.

Skills

Fluent English

Guest service

Discretion

Multilingual desire

Education

Hospitality Management degree

Tools

Hotel management software

Reservation systems

Office tools

Job description

Auberge Collection in Florence is seeking a Concierge for a seasonal, full-time role. You will craft bespoke experiences, anticipate guest needs, and ensure flawless arrangements. You will curate private tours, restaurant reservations, and personalized recommendations, while maintaining discretion and professional courtesy.

Strong knowledge of Florence and Tuscany is valued. English fluency is required; additional languages and hospitality software experience are a plus.