Sales Operations Account Maternity Cover

Max Mara Fashion Group; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading fashion company in Milan is seeking a Sales Operations Account Specialist to manage customer orders and maximize sales results. The ideal candidate will have a degree in Economics, experience in a fashion showroom, and strong analytical and interpersonal skills. This full-time role does not include remote work and offers a dynamic and engaging work environment.

Competenze

• Excellent interpersonal and client-facing skills are necessary.
• Previous experience in a fashion showroom is required.
• Good analytical skills are essential.

Mansioni

• Manage customer purchase orders ensuring compliance with product guidelines.
• Develop and maintain relationships with customers.
• Support in planning sales campaigns and defining budgets.

Conoscenze

Business Development

Customer Service

Revenue Growth

Product Knowledge

Account Management

CRM

Sales Goals

Formazione

Bachelor or Master Degree in Economics

Strumenti

Salesforce

PowerPoint

Descrizione del lavoro

The Sales Operations Account Specialist is responsible for sales activities to reference customers in quantitative terms (budget turnover profitability) and qualitative terms (application of the Brand indications in the choice of products) operating independently if necessary but always in line with the instructions received. It is a relational and operational role. The Accopunt Sales Operations supervises the correct execution of customer purchase orders in terms of quantity (budget) and quality ensuring that the Brands instructions regarding product choice are respected. The main objectives of the position include : 1) supervision execution and guarantee of all activities related to product management space design and in general preparation of sales campaigns for showrooms including support in scheduling appointments with customers in line with the Brand guidelines; 2) upon request of the Commercial Director planning of the sales campaign and support in defining the budget ensuring the achievement of quantitative and qualitative objectives in terms of purchase orders; 3) develop and maintain relationships with customers 4) support the Sales Management in developing the reference market / channel in terms of customers and sales

Qualifications :

1.01 Supports your Manager in achieving commercial objectives by independently managing orders and maximizing sales results (budget) by ensuring an appropriate choice of product (quality).

1.02 Supports the Head Office Offices involved in managing post-sales activities by managing order changes in line with the indications of the Sales Operations Manager

1.03 Deepens and constantly keeps his knowledge of the collection and seasonal projects updated.

1.04 Carries out other operational activities assigned by his Manager relating to the maintenance of the Showroom in the various phases of the Process (pre-sales campaign back office post-sales...).

1.05 Study and develop a preventive evaluation of the assigned customers to define a product assortment compliant with the type of customer and maximize company profits

1.06 Develop the reference market by identifying new business opportunities and developing the assigned customer portfolio

1.07 Promotes the development of role learning through proactive team and digital activities aimed at innovation and improving the effectiveness / efficiency of ones responsibilities.

1.08 Supports the Headquarters Offices involved in the management of post-sales activities by managing order changes in line with the indications of the Sales Operations Manager

1.09 Contributes to the development of the Teams knowledge through suitable online and off-line training activities. This knowledge must include in particular : products; clients; sales techniques

1.10 Promotes adopts develops the use of digital technologies within its function in relation to both process management and in relations with internal and external interlocutors involved in the business

1.11 Adopts behaviors and promotes operational actions- cultural for Sustainable Development understood as the interconnection of practices oriented towards the Care of the Environment Business Processes and Organizational Community.

• Bachelor or Master Degree in Economics
• Interest in fashion business
• Excellent interpersonal and client-facing skills
• Previous experience gained in a fashion showroom (including internships)
• Good analytical skills

Remote Work : No

Employment Type : Full-time

Key Skills Business Development,Customer Service,Revenue Growth,Product Knowledge,Healthcare,Account Management,CRM,Salesforce,Customer Relationships,New Customers,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients

Experience : years

Vacancy : 1