Sales Enablement & Process Improvement Specialist

ABB; Sesto San Giovanni; Hybrid; EUR 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Hybrid work options

Wellbeing support for employees and их

Zusammenfassung

ABB in Lombardy is seeking a Sales Excellence coordinator to manage precise and timely administration of pre-sale requests, supporting informed customer decisions and aligning with global sales support strategy in a hybrid work model.

You will map and optimize customer journeys across countries, standardize processes, develop practical tools and templates, analyze data to drive improvements, manage projects, and engage stakeholders to ensure adoption and consistent customer experiences.

Qualifikationen

• Bachelor’s degree in Business Administration, Sales, Marketing, Information Systems, or a related field.
• Knowledge of sales processes and best practices.
• Experience with CRM systems and customer relationship management.
• Ability to prepare, analyze, and maintain sales reports.
• Understanding of market intelligence and market trends.
• Knowledge of sales enablement practices, tools, and resources.

Aufgaben

• Map and assess customer journeys across countries to identify pain points and opportunities.
• Support the definition and implementation of common processes and guidelines across countries.
• Translate business needs into tools, templates, and solutions for sales activities.
• Collect, analyze, and interpret data to identify improvement opportunities and monitor impact.
• Coordinate customer journey improvement projects with milestones and deliverables.
• Engage stakeholders and collaborate with local Sales teams to drive adoption of new processes and tools.
• Document best practices and promote knowledge sharing to improve consistency.

Kenntnisse

Sales processes

CRM systems

Sales reporting

Market intelligence

Sales enablement

Ausbildung

Bachelor's degree in Business Administration or related field

Jobbeschreibung

ABB in Lombardy is seeking a Sales Excellence coordinator to manage precise and timely administration of pre-sale requests, supporting informed customer decisions and aligning with global sales support strategy in a hybrid work model.

You will map and optimize customer journeys across countries, standardize processes, develop practical tools and templates, analyze data to drive improvements, manage projects, and engage stakeholders to ensure adoption and consistent customer experiences.