Order Handling & Master Data Specialist (Hybrid)

ABB; Sesto San Giovanni; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work options

Meal allowance

Job summary

ABB, a leading robotics company, seeks an Order Handling Specialist in Lombardy. You will verify orders, create sales orders, manage customer data, and monitor deliveries, ensuring timely responses and quality service for internal and external customers.

You will collaborate with stakeholders to maintain data integrity across systems and contribute to a positive customer experience in a hybrid work environment.

Qualifications

• Degree in Economics or Foreign Languages required.
• Proficiency with Office suite is a plus.
• Knowledge of SAP is a plus.
• Good written and spoken English and Italian.

Responsibilities

• Verify orders received from customers and communicate with factories about requests.
• Create and manage sales orders.
• Perform master data management for customers via internal portal.
• Monitor order status, deliveries, and delays; follow up as needed.
• Resolve inquiries and escalate when necessary to ensure customer satisfaction.

Skills

English

Italian

Customer service

Teamwork

Education

Degree in Economics or Foreign Languages

Tools

Office suite

SAP

Job description

ABB, a leading robotics company, seeks an Order Handling Specialist in Lombardy. You will verify orders, create sales orders, manage customer data, and monitor deliveries, ensuring timely responses and quality service for internal and external customers.

You will collaborate with stakeholders to maintain data integrity across systems and contribute to a positive customer experience in a hybrid work environment.